SailPoint IIQ: Delete WorkItems assigned to a User

• Query the 'spt_work_item' table. Pay attention to 'id' column(used for deleting the workitem) and 'owner' column (used to identifying the owner
• Use the console utility to delete the workitem
• Navigate to <tomcat>/webapps/iiq/WEB-INF/bin/
• Execute ./iiq console
• delete workitem ff8080817bffde5f017c029a820700ab (where id is the one you queried from database)
• If multiple ids have to be deleted, you can create a file with content like:

delete workitem ff8080813eb1de6f013eb3d811f10081
delete workitem ff8080813eb1de6f013eb3d82b6b0095
delete workitem ff8080813eb1de6f013eb3d83b1000a9
delete workitem ff8080813eb1de6f013eb3d846b900bd
delete workitem ff8080813eb1de6f013eb3d855cb00d1

•  Within IIQ console: source deleWorkItem.txt

SailPoint IdentityIQ: Hide 'Add New Entitlement' button from 'Entitlement Catalog'

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•  This post lists the steps to hide the 'Add New Entitlement' button from 'Entitlement Catalog'

• Navigate to SAILPOINT_HOME/scripts/sailpoint/web/define

e.g. /u01/sailpoint/tomcat/apache-tomcat-8.5.65/webapps/identityiq/scripts/sailpoint/web/define

• Open file 'accountGroupGrid.js' and comment the line "toolbar.push(SailPoint.Define.Grid.Group.getNewGroupButton());" 

• Save file and restart server

Explore this file and also other js files at this location for similar UI customization.